Shipping policy
Here's everything you need to know about how we ship your order.
Processing Time All orders are processed and fulfilled within 3 business days of purchase. Orders are not processed on weekends or holidays. You will receive a confirmation email with tracking information once your order has been handed off to the carrier.
Shipping Carriers We ship via the following carriers:
- FedEx
- UPS
- USPS
Delivery Times Delivery times vary depending on your location and the shipping method selected at checkout. Once your order is with the carrier, delivery is their responsibility. We are not liable for delays caused by the carrier, weather, or other circumstances outside our control.
Tracking Your Order Once your order ships, you'll receive an email with a tracking number. Use it to follow your package directly on the carrier's website.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact the carrier directly with your tracking number. For further assistance, you can also reach us at order@stayfocused.us.